Frequently Asked Questions We are here to help! Find answers to common questions below. Ordering How do I place an order? How do I get my Tax invoice? Can I cancel or change my order once confirmed? >> more Payment What payment methods do you accept? Can I pay with my credit card? Can I pay by money order or bank check? >> more Shipping & Delivery When will my order ship? Which couriers do you use? Where can I track my order? >> more My Account How do I create an account? How do I update my account info? Forgotten your login? >> more Warranty & Returns Customer Order Error How to make a warranty claim? Damaged during transit? >> more